REFUNDS / EXCHANGE POLICY

For safety reasons, food products cannot be exchanged or returned. We are not responsible for damages due to shipping via third party shipping company.

ORDER SHIPMENT

Your order will be shipped within 24 business hours after it is received. Most customers, depending on their location, receive their order within 3-5 business days. Orders canceled by the customer after the credit card has been processed will be charged a 5% fee to cover cost that are associated with order processing. Should a customer refuse a delivery as an attempt to cancel an order or decide to return an order that has been processed and shipped, the customer nevertheless assumes full return liability and costs of 20% of the total billed invoice(this does not includes all applicable return freight, brokerage fees, as well as restocking fees in addition to order processing costs stated above).

SHIPPING AND HANDLING

Orders are usually shipped within 24 business hours. All orders are shipped via UPS or USPS. Shipping/Handling fees are calculated in real time. We reserve the right to deny shipment of products due to any suspicious activity.

Shipping Rates & Information

  • Flat Rate Fee- $6.99
  • FREE SHIPPING (For Orders Over $75 Only)
  • USPS or UPS – To Receive Free Shipping on orders $75+ Select Free Shipping on Check out

UPS Ground:

  • Delivers Mon-Fri. 1-6 Days
  • 1-8 Days
  • PO Boxes excluded
  • Shipping within 48 States

UPS Overnight, 2-Day and 3-Day:

  • Expedited, guaranteed delivery date

USPS Priority Mail

  • Delivery date not guaranteed
  • Delivers Mon-Sat. 2-3 days
  • PO Box/APO/FPO okay

USPS Priority Mail International

  • Contact us for a shipping quote before placing your
    order. We need your item quantities, and country
    information.
*Your order arrival date will vary, it will depend on your location and the shipping method you choose.

Have Shipping Questions? Please send all questions to info@phytoplus.com.